Effective Date: January 20, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR MEDICAL INFORMATION IS IMPORTANT TO US.
For more information about our privacy practices, to discuss questions or concerns, or to obtain additional copies of this notice, please contact our Privacy Officer.
Title: Privacy Officer
Telephone: (406) 248-3303
Fax: (406) 794-0333
Email: rimrock@backbonedental.com
Address: 1601 Zimmerman Trail, Suite 1, Billings, MT 59102
We are required by law to protect the privacy of your protected health information (“medical information”). We are also required to provide you with this notice explaining our privacy practices, our legal duties, and your rights concerning your medical information.
We must follow the privacy practices described in this notice while it is in effect. This notice takes effect on the date shown above and will remain in effect unless it is replaced.
We reserve the right to change our privacy practices and the terms of this notice at any time, as permitted by law. Any changes will apply to all medical information we maintain, including information created or received before the change.
If we make a material change to our privacy practices, we will provide a revised notice. The revised notice will be effective for all health information we maintain, and the effective date will be noted. Copies of the current notice will be available in our office and on our website. You may request a copy at any time.
We collect and maintain oral, written, and electronic information to administer our business and provide services to our patients. We maintain physical, electronic, and procedural safeguards in compliance with state and federal law to protect your medical information against loss, destruction, and misuse.
We may use or disclose your medical information without your authorization to dentists, physicians, or other healthcare providers involved in your care. For example, we may share information with an oral surgeon to determine whether surgical treatment is necessary.
We may use and disclose your medical information to obtain payment for services provided to you. For example, your insurance company may request information about services you received to process your claim.
We may use and disclose your medical information without your authorization for healthcare operations, including but not limited to:
Quality assessment and improvement activities
Reviewing provider performance, qualifications, credentialing, licensing, and training
Conducting audits, legal services, fraud and abuse prevention
Business planning, administration, customer service, complaint resolution, billing
De-identifying information and creating limited data sets for healthcare operations, research, or public health activities
We may disclose your medical information to another healthcare provider or health plan for these purposes, provided they have had a relationship with you and are subject to federal privacy laws.
You or your legal representative may authorize us in writing to use or disclose your medical information for any purpose. You may revoke your authorization at any time, except to the extent we have already relied on it.
We will not use or disclose your medical information for marketing, fundraising, or commercial purposes without your written authorization. You may opt out of these communications at any time.
We may disclose relevant medical information to family members, friends, or others you identify as involved in your care or payment for your care.
We may use or disclose your name, location, and general condition to notify a responsible party in emergencies or disaster relief situations. You will be given an opportunity to object when possible.
We may contact you about health-related products, services, benefits, payment, or treatment alternatives.
We may contact you via U.S. Mail, email, or telephone to remind you of appointments or recommended dental care.
By providing your email address, you agree that reminders and breach notifications may be sent via email. We may leave voicemail messages at numbers you provide (home, work, or mobile).
If you prefer that we DO NOT leave voicemail messages, please check here: 
If you are covered under an employer-sponsored dental plan, we may disclose summary health information to the plan sponsor.
We may use or disclose your medical information without your authorization as required or permitted by law for:
Public health reporting (disease, abuse, neglect, domestic violence)
Preventing serious threats to health or safety
Health oversight activities
Research
Court and administrative proceedings
Law enforcement purposes
Coroners, medical examiners, funeral directors, and organ donation
Military, national security, and correctional institutions
Workers’ compensation
SUD treatment records receive enhanced legal protections and may not be disclosed without your consent or a court order.
We may disclose medical information to business associates who perform services on our behalf. These associates are contractually required to protect your information.
We may use your contact information, including email, to provide legally required breach notifications.
Certain information is subject to additional federal and state protections, including:
HIV/AIDS
Mental health
Genetic testing (GINA 2009)
Alcohol and drug abuse
Sexually transmitted diseases and reproductive health
Child or adult abuse or neglect
You have the right to:
Inspect and obtain a copy of your medical records
Request corrections to your medical information
Receive an accounting of disclosures
Receive this Notice of Privacy Practices
Authorize or refuse certain uses or disclosures, including marketing
Our office does not sell your medical information. Information may only be used internally for services believed to benefit your oral health.
If you wish to opt out of internal communications regarding products or services, please check here:
Request confidential communications
Restrict certain disclosures
File a complaint if you believe your rights have been violated
File a complaint with your provider or insurer
File a complaint with the U.S. Government
Opt out of fundraising activities by checking here:
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer verbally or in writing.
You may also file a written complaint with:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F
Washington, DC 20201
Hotline: 1-800-368-1019
We will not retaliate against you for filing a complaint.
